Shipping

Shipping Details
At DOUBLE U, we are committed to providing a smooth and reliable shipping experience for every order.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. During launches, promotions, or holidays, processing times may be slightly extended.
Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Locations
We currently ship across Canada and the United States. Additional international shipping options may become available in the future.
Estimated Delivery Times
Delivery times may vary depending on your location and carrier delays.
  • Canada: 2–7 business days
  • United States: 4–10 business days
Please note that delivery estimates do not include order processing times.
Shipping Rates
Shipping rates are calculated at checkout based on your location and selected shipping method.
We may occasionally offer:
  • Free shipping promotions
  • Founder’s discount events
  • Limited-time shipping offers
These promotions will be clearly displayed on our website when active.
Order Tracking
Once your order has shipped, a tracking number will be sent via email. Please allow up to 24 hours for tracking updates to appear.
Incorrect Shipping Information
Please ensure all shipping details are entered correctly at checkout. DOUBLE U is not responsible for delays, lost packages, or additional fees caused by incorrect or incomplete addresses.
Lost or Delayed Packages
After an order has been shipped, delivery responsibility falls with the shipping carrier. However, if you experience an issue with your package, please contact us and we will do our best to assist you.
Customs & Duties
International orders may be subject to customs fees, import duties, or taxes determined by your local government. These charges are the responsibility of the customer.
Contact
For any shipping-related questions, please contact us at:
sales@doubleubyw.com
We appreciate your support and thank you for shopping with DOUBLE U.